Coach’s Corner Blog

Archive for the "Communicating for Impact" Category

9 Ways to Listen That Will Help You Become a Better Leader

September 11, 2018 by Leave a Comment

I recently began my 23rd year making a living as an executive coach. My stated goal with each client is to help them get better results by becoming a better leader. I ply my “trade” by listening deeply to what they have to say to ensure I understand their challenges.  I assist them by opening their eyes to different perspectives, theories and performance models. They select their own course of action. Whether you're a coach, co-worker, teammate or spouse, here are some key steps for helping connect with others to assist them in ... Continue Reading

4 Steps to Help You Let Go of the Past

May 17, 2018 by 1 Comment

Marshall Goldsmith is perhaps the preeminent executive coach in America. A key part of his Stakeholder Centered Coaching model, which I now use, requires the client to identify one key goal that could have the greatest potential on that executive’s performance and to solicit feedback on their progress on a monthly basis. This model has proven to be incredibly effective in changing behavior. A key element of the model requires the client to ask the stakeholders if they are willing to participate in the process. The first thing the model... Continue Reading

Where Everyone Is Above Average

May 1, 2018 by 2 Comments

One of my favorite shows used to be the radio program, A Prairie Home Companion. The show centered on a fictional Minnesota town called Lake Wobegon. The motto of the town was "where the women are strong, the men are good-looking, and all the children are above average." That was said tongue-in-cheek, but did you realize that studies have indicated that 80% of drivers believe that they are above average in terms of their driving skills? How could a vast majority of drivers think they are above average? The Dunning–Kruger Effect I... Continue Reading

Silence in Communications: 5 Reasons Why Silence Makes You a More Powerful Communicator

January 23, 2018 by 1 Comment

The more a man speaks, the less he is understood. - Abraham Lincoln The other day I ran into a fellow who is the reluctant president of a board that I'm on. He's an accomplished individual but rather quiet and reserved by nature. I don't think he enjoys his leadership role but I used this chance encounter to ask again about a pending issue for the board to resolve. I calmly stated my position, asking for time for us to consider this thorny issue. He did not respond and the "deer in the headlights" look on his face made me want to... Continue Reading

“Hate” A Colleague’s Idea? 4 Ways to Keep Your Attitude in Check

October 12, 2017 by 2 Comments

I was at an interfaith service recently and a Muslim cleric stated the following: While it feels good to hate what we believe is bad, what is really bad is the hating mind. I thought a lot about that. In today’s politics - national, state, and local - we see a lot of effort to demonize or delegitimize the other side and their perspectives – “hate” from the opposition. We see this play out on the national stage daily and that negativity is very corrosive - oftentimes I simply have to turn off the TV. But when we “hate” (o... Continue Reading

Let Your Story Out: How to Construct Great Business Stories

May 24, 2017 by 2 Comments

I thought I wanted to be a playwright because I was interested in stories and telling stories. - Francis Ford Coppola Note: This post was originally published on Oct 13, 2015. I was reminded of it during a recent speaking engagement I had, so I'm republishing it today with an updated intro for those who may have missed it and/or would like a refresher. I was asked to speak at an evening event for recent graduates of a healthcare financial professional certification program. Current graduates and other members of this notable group... Continue Reading

Radical Candor: The Importance of Guidance vs. Feedback

January 13, 2017 by Leave a Comment

Note: This post was originally published on Feb 4, 2016. I received some great feedback on it so I am republishing it for those who may have missed it and/or those who would like a refresher! Kim Scott was a long time director at Google and is currently a faculty member at Apple University. In addition, she's an acclaimed coach for companies like Twitter and other Silicon Valley notables. One of Kim's goals was to create a company that had "bullshit-free zones where people could love their work and working together". Scott believes that the... Continue Reading

10 Ways to Listen Better and Be “Fully Present”

January 4, 2017 by 6 Comments

Tuesday’s with Morrie is a book by Mitch Albom that came out in 1997 and topped the bestsellers list for Non-Fiction and was also made into a movie. It is about Morrie Schwartz, a former Brandeis University sociology professor who contracted ALS, Lou Gehrig's disease, and the relationship Albom rekindled with him after seeing a Nightline television news report on how Morrie was dealing with this crippling and fatal disease. I thought about it recently when I had encountered a couple of situations, both personal and professional, whe... Continue Reading