Coach’s Corner Blog

Archive for the "Communicating for Impact" Category

Silence in Communications: 5 Reasons Why Silence Makes You a More Powerful Communicator

January 23, 2018 by 1 Comment

The more a man speaks, the less he is understood. - Abraham Lincoln The other day I ran into a fellow who is the reluctant president of a board that I'm on. He's an accomplished individual but rather quiet and reserved by nature. I don't think he enjoys his leadership role but I used this chance encounter to ask again about a pending issue for the board to resolve. I calmly stated my position, asking for time for us to consider this thorny issue. He did not respond and the "deer in the headlights" look on his face made me want to... Continue Reading

“Hate” A Colleague’s Idea? 4 Ways to Keep Your Attitude in Check

October 12, 2017 by 2 Comments

I was at an interfaith service recently and a Muslim cleric stated the following: While it feels good to hate what we believe is bad, what is really bad is the hating mind. I thought a lot about that. In today’s politics - national, state, and local - we see a lot of effort to demonize or delegitimize the other side and their perspectives – “hate” from the opposition. We see this play out on the national stage daily and that negativity is very corrosive - oftentimes I simply have to turn off the TV. But when we “hate” (o... Continue Reading

Let Your Story Out: How to Construct Great Business Stories

May 24, 2017 by 2 Comments

I thought I wanted to be a playwright because I was interested in stories and telling stories. - Francis Ford Coppola Note: This post was originally published on Oct 13, 2015. I was reminded of it during a recent speaking engagement I had, so I'm republishing it today with an updated intro for those who may have missed it and/or would like a refresher. I was asked to speak at an evening event for recent graduates of a healthcare financial professional certification program. Current graduates and other members of this notable group... Continue Reading

Radical Candor: The Importance of Guidance vs. Feedback

January 13, 2017 by Leave a Comment

Note: This post was originally published on Feb 4, 2016. I received some great feedback on it so I am republishing it for those who may have missed it and/or those who would like a refresher! Kim Scott was a long time director at Google and is currently a faculty member at Apple University. In addition, she's an acclaimed coach for companies like Twitter and other Silicon Valley notables. One of Kim's goals was to create a company that had "bullshit-free zones where people could love their work and working together". Scott believes that the... Continue Reading

10 Ways to Listen Better and Be “Fully Present”

January 4, 2017 by 6 Comments

Tuesday’s with Morrie is a book by Mitch Albom that came out in 1997 and topped the bestsellers list for Non-Fiction and was also made into a movie. It is about Morrie Schwartz, a former Brandeis University sociology professor who contracted ALS, Lou Gehrig's disease, and the relationship Albom rekindled with him after seeing a Nightline television news report on how Morrie was dealing with this crippling and fatal disease. I thought about it recently when I had encountered a couple of situations, both personal and professional, whe... Continue Reading

The Corrosive Effectiveness of a “Common Enemy”

November 16, 2016 by Leave a Comment

The conclusion of the election last week did not bring any sort of cathartic closure to more than half of the voters from an almost 2-year campaign. To Clinton supporters, the "other side" won and the demonstrations / rioting in the streets of major cities reflect their profound displeasure and concerns with the result. Memories of full scale riots from the 60's and 70's are too vivid to me and I hope this all subsides ASAP. But, the response also reflects the regrettable downside of any group finding political or organizational solid... Continue Reading

6 Tips for Becoming a Compelling Conversationalist

May 4, 2016 by Leave a Comment

It was impossible to get a conversation going, everybody was talking too much. - Yogi Berra I recently came across an interesting article: "Six Habits of the Best Conversationalists", by Stephanie Vozza, and it contains many excellent insights. It started me thinking about some of the very best conversationalists that I've ever met. Paul was the CFO at my last corporate position. He was originally from South Africa and worked extensively in Europe and then came to the US for other opportunities. He was technically an excellent chief f... Continue Reading

Practicing Empathy: The Key to Connections

November 11, 2015 by Leave a Comment

When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems. - Stephen Covey I speak to all my clients about the importance of empathy, the ability to put yourself in someone else's shoes to better comprehend their perspective on things. I frequently state that there is a strong correlation between empathy and success as a leader and I believe that when we understand another's perspective, it informs us about the best way to communic... Continue Reading